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Business Communications businesscommunicationformalinformalnonverbaloralverbalwritten admin Communication Communication is a process of exchanging information, ideas, thoughts, feelings and emotions through speech, signals, writing, or behavior.
Types of Communication People communicate with each other in a number of ways that depend upon the message and its context in which it is being sent.
Choice of communication channel and your style of communicating also affects communication. So, there are variety of types of communication.
Types of communication based on the communication channels used are: Verbal Communication Nonverbal Communication Verbal Communication Verbal communication refers to the the form of communication in which message is transmitted verbally; communication is done by word of mouth and a piece of writing.
Objective of every communication is to have people understand what we are trying to convey. In verbal communication remember the Disadvantage of external communication KISS keep it short and simple.
When we talk to others, we assume that others understand what we are saying because we know what we are saying. But this is not the case. Would he understand the message?
Verbal Communication is further divided into: It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet. In oral communication, communication is influence by pitch, volume, speed and clarity of speaking.
Advantages of Oral communication are: It brings quick feedback. Disadvantage of oral communication In face-to-face discussion, user is unable to deeply think about what he is delivering, so this can be counted as a Written Communication In written communication, written signs or symbols are used to communicate.
A written message may be printed or hand written. In written communication message can be transmitted via email, letter, report, memo etc. Written Communication is most common form of communication being used in business. So, it is considered core among business skills.
Memos, reports, bulletins, job descriptions, employee manuals, and electronic mail are the types of written communication used for internal communication. For communicating with external environment in writing, electronic mail, Internet Web sites, letters, proposals, telegrams, faxes, postcards, contracts, advertisements, brochures, and news releases are used.
Advantages of written communication includes: Messages can be edited and revised many time before it is actually sent. Written communication provide record for every message sent and can be saved for later study.
A written message enables receiver to fully understand it and send appropriate feedback. Disadvantages of written communication includes: It take more time in composing a written message as compared to word-of-mouth.
Nonverbal Communication Nonverbal communication is the sending or receiving of wordless messages. We can say that communication other than oral and written, such as gesture, body language, posture, tone of voice or facial expressions, is called nonverbal communication.
Nonverbal communication is all about the body language of speaker. Nonverbal communication helps receiver in interpreting the message received.
Often, nonverbal signals reflects the situation more accurately than verbal messages. Sometimes nonverbal response contradicts verbal communication and hence affect the effectiveness of message.
Nonverbal communication have the following three elements:Learning how to design scalable systems will help you become a better engineer.
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